663 Reviews Found
Confirmed Service Customer
What should be a MAX of 1hr service took over 1 1/2 hours for a simple oil change and tire rotation. What is the purpose of making an appointment days in advance? Drive up services complete this same work in a fraction of the time. Unfortunately we purchased the prepaid maintenance plan. I will recommend to our fleet manager we don't do that again.
Jeremy H.
PAOLA
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Confirmed Sales Customer
Zack was very nice was not pushy at all! I had no plans of buying a new vehicle that day! Zack was so great at explaining everything and finding out what I wanted! I got the price I wanted for my trade in! He made the experience with no stress at all! I would highly recommend him to anyone!
Gail L.
OLATHE
Business Response
Gail, thank you for your kind review; we are happy to pass along your comments to the team here at Cable Dahmer Buick GMC of Kansas City! Thanks again for the recommendation, and have an amazing day!
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Business Response
We appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Service Customer
A great bunch of people and always a great place to go for auto care.
Alan S.
KINGSVILLE
Business Response
Alan, we are so happy to read such a great review about Cable Dahmer Buick GMC of Kansas City! Thank you for choosing Cable Dahmer Buick GMC of Kansas City and we hope to see you again.
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Confirmed Service Customer
Highway robbery. Wanted to charge a 1000.00 for alternator change. It was in warranty and my coworker put it on for $20.00. Sorry you are too high.
Nova D.
KANSAS CITY
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Confirmed Service Customer
Tim Rickle is great. Always helpful and very professional. Go to Cable Dahmer because of Tim.
Roger H.
OVERLAND PARK
Business Response
We're happy you found our staff to be so supportive during your experience here at Cable Dahmer Buick GMC of Kansas City. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
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Confirmed Service Customer
I took my 2016 Yukon Denali in for several things to service including a check engine light and some shocks to the tune of 5600. I've always had good service from GMC dealers as they always have the required parts on hand and the turnaround time is the same day. In this case, the check engine light identified the problem as fuel injectors on cylinder 4. OK. New fuel injectors. You would think the dealer would have such things in inventory. But no, the parts came in 6 days later. Suboptimal at best.
Dave L.
LEAWOOD
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Business Response
We appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!
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Confirmed Service Customer
Great experience, was given loaner car for the afternoon!
Elena M.
OLATHE
Business Response
Elena, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!
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Confirmed Service Customer
Problem was diagnosed quickly and fixed promptly.
Terry R.
PECULIAR
Business Response
Terry, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!
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Confirmed Service Customer
Tim Rickel and the loaner coordinator was awesome
Issac A.
LEES SUMMIT
Business Response
Issac, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Business Response
Thank you for your kind review; we are happy to pass along your comments to the team here at Cable Dahmer Buick GMC of Kansas City! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Service Customer
Eric B. was professional and courteous as always
Alyssa B.
OVERLAND PARK
Business Response
Thank you for your kind review; we are happy to pass along your comments to the team here at Cable Dahmer Buick GMC of Kansas City! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Service Customer
Thanks for everything, I will try not to slide in anymore concrete curves
John G.
OLATHE
Business Response
John, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
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Confirmed Sales Customer
Both Sterling and Tanner were great! They were personable, well prepared for questions and efficient when signing the paperwork. Excellent experience!
Molly D.
PRAIRIE VILLAGE
Business Response
Molly, we are very happy to have provided you with such a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
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Business Response
Mathew, thank you for the high star rating! If you have any further questions, please give us a call. We're always happy to help!
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Confirmed Service Customer
They did great work just took longer than expected
Gary G.
OLATHE
Business Response
We are very happy we could provide you with a positive experience! We look forward to your next visit! Take care!
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Confirmed Service Customer
Tim is always great when it comes to getting the traverse in to have it serviced. If I call, and he doesn’t answer, he always calls back. Sometimes after it’s already been scheduled with another employee. Which I appreciate. The service there is great, prompt, and everything I ask is always done! Good service managers are hard to find, and I appreciate tim!
Jacob G.
PAOLA
Business Response
Thank you for choosing Cable Dahmer Buick GMC of Kansas City as your first choice for all your automotive needs! We sincerely value your business and look forward to your next visit!
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Confirmed Service Customer
Everyone was nice and got the job done like it's supposed to be done not pussyfooting around
Marsha R.
KANSAS CITY
Business Response
Marsha, we appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!
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Confirmed Service Customer
Kracinda did a really great job on my first visit with my new ‘23 GMC 1500 AT4. She immediately greeted me once pulled into the service bay and asked me about everything I had scheduled to be done. She was very helpful with my concerns regard the enhanced automatic emergency braking system. I am very happy with the service and will always rely on Cable Dahmer and Kracinda to handle any needs for my truck. The added bonus of being dropped off at work and having the truck delivered to work when finished is amazing. This dealership is top of the line.
Kevin T.
OLATHE
Business Response
Your satisfaction is important to us, so we want to sincerely thank you for choosing Cable Dahmer Buick GMC of Kansas City and we hope to see you again soon!