I worked primarily with an Juan. I was in the market to purchase a new vehicle and am from a Des Moines (3.5 hours North of this dealership). Juan worked with me through this purchase, as a site unseen purchase. He even communicated with me on his off time and through the holidays. He was also very responsive and pre-imptive and suggesting taking the finance items ahead of getting to the dealership to save me time, as I was passing through to visit family. Luise & Taylor took care of me at the dealership and did a great job being organized prior to me showing up and making me feel comfortable, as this was my first time purchasing a new vehicle.