I brought into GMC my Pontiac Soltace for a warranty recall and then asked for a trunk repair as well...I saw Tim giver the card to a guy and asked him to order part...I have been into Chevy Dahmer for years and 4 or 5 times asked about the arranty and they said it was ordered and for almost a year never heard back from them.They just said the Pontiac co haven't sent them to them yet???? We bought a Cadillas XT5 from you all recently and have fpound v ery helpful and polite customer services at both places. YOu all seem to keep good records and keep the ball rolling in the right direction...TRhgannks for your help...Karen and Ned Smith
The dealership is very nice! Everyone there was extremely helpful! I especially Loved Melissa Taylor who sold us the car and Francisco in Finance!! They were so informative and really sweet. I will definitely be back in the future to purchase another new vehicle. You guys are awesome!
My service representative was Tim Rickel. He was outstanding. Cordial and expediteous in getting my service work performed. He seemd very sensative to seeing that the work was performed to the customers satisfaction.
I have found my Service Advisor, Tim Rickel, to be very professional. I appreciate his courteous manner and his precise explanation of my Enclave's service needs. I also find the Certified Service MultiPoint Inspection booklet very informative. However, I DO NOT appreciate the continued efforts to convince me to trade my current SUV for a newer one! I have repeatedly indicated that I am NOT interested in ANY deals! Please STOP!! 1
Thanks for highlighting some of our staff who helped make this such a great experience! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Cable Dahmer Buick GMC of Kansas City!
Service only included an oil change and tire rotation for my 2015 Sierra. I was welcomed immediately and spoke with Bobby Jenkins, the service advisor. Mr. Jenkins is very knowledgeable in his job. My truck was ready to go much faster than I thought and they even washed it for me. I will always return here for service. They are fast, friendly and easy to work with. I appreciate all they do and the manner in which they do it.