Customer Reviews

Very pleasant. Delora listened to what I wanted and gave good advice.

Everyone is so courteous and helpful. I love the follow up and communication from everyone on the tram

Love Tim! Takes good care of me and my car.

It never fails they are consistently nice and appreciative of my service.

As always, Tim was great to work with. He met me at the door before opening time and had me in and out within an hour.

Bobby Jenkins and Camille McClain both have in the past, and again this time, provided professional service and very quick assistance to accomplish the needs to rectify a sudden and unexpected problem.. They went "above and beyond" in providing assistance to me when problems occurred unexpectedly beyond normal time and expense to accomplish my satisfaction. All done courteously, cordial, and polite.

Probably premature to complete survey. After picking up my vehicle I went a few blocks and my engine light came right back on���this time apparently my turbo now has to be replaced (2nd time in 2 years, vehicle has 57k miles). Your service rep did arrange a loaner car and I know they are doing everything they can to get my car back to me. Just a disappointing experience.

This was one of the worst experiences I've had with a dealership. I made an appointment up front for 7:20AM. I was originally going to stay on site but ended up going to work using the transport service (they were fantastic). All I brought the vehicle in for was an inspection for the state, tire rotation, and an oil change with looking at a check engine light and possibly snapping back in my front fog light. I was told that my car would be done around 12. At 3PM I had to call the dealership in which I was told they had other cars that people were waiting for on site so mine got pushed to the end even though I had an appointment. I didn't hear from Eric until 5PM the night I dropped it off. In which he told me that they hadn't even worked on my car and wanted to keep it over night. I had asked when I would receive it and was told it would be around 11-12. I once again checked on it the following day. I was told it was finally being worked on. I ended up getting my vehicle around 2-3pm that following day which was a huge inconvenience as I was not able to go to the office that day. All I asked for were very basic things to be completed. I got the inspection completed and the oil change. They didn't complete the tire rotation because they couldn't find my key. This I don't understand as Discount Tire has no issue with this when I use them? How does the dealership not have access to complete this? They told me they couldn't get the light in and I was going to have to get a whole assembly. At this point, I just wanted my car back as it was at the dealership for 48 hours for something that should've taken 2-3 at least especially when I had an appointment. The dealership tried to convince me to spend $7000 on various repairs on the vehicle that were not necessary (this is a 2013 vehicle so it has some wear and tear). When I declined the work, it's like the dealership put my vehicle on the back burner. I got a quote that said my price was going to be $150 then when I went to pay, it jumped to $274. I was told that it was because the diagnostic fee was not on the quoted price. Why would you provide a quoted price then if it didn't include the diagnostic fee? This was disappointing to see a quote then it change when no extra work was done. Just didn't include a fee that should've been on there. This was an incredibly stressful and horrible experience. I've never had issues like this before. I would understand if there were major things happening but this was all basic stuff a technician could easily handle. I will never be going back to Cable Dahmer dealership after this experience. All they wanted was money and if they didn't get it then the service didn't care to get my car done.

Timely service and Tim and Bobby are very knowledgeable and thorough

Drake was fantastic to work with. He asked me through the process and helped me get exactly what I wanted. Made the process very easy and smooth.

Love Tim

no problems with the service. it took about 2 hours..

Ms Delora is an awesome person who I had the privilege of spending time with in my all day visit to GMC she is a patient salesperson and she teaches the in���s and outs about buying a car, she never pressured me into buying a new vehicle,, she just influenced and helped me feel comfortable about a new purchase.. if I had an apple I���d give it because she is my favorite sales teacher.. we need more people like her in sales

Delora was able to make the process as smooth as possible and helped me look at as many cars as I wanted until I found the perfect fit. I���d recommend her to anyone!

Zach and the entire Cable Dahmer team were beyond amazing!! They made something I believed to be impossible POSSIBLE and I���m so very grateful for them all. Thank you so much

It is all good. I always leave happy.

Quick service and friendly staff!

At this time my concerns have been solved.

Tim was great. He arranged for pickup and delivery of my car and made sure everything was taken care of.

Great service given by your sales team