715 Reviews Found
Confirmed Service Customer
Tim Rickel got me in quickly and I was out within an hour - after arriving early for my safety inspection appointment. I told him about my console not closing fully. He fixed it and discovered they're no longer making the parts for my 2014 LaCrosse - hope it holds up, but it's been trouble for years.
Rebecca C.
KANSAS CITY
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Confirmed Service Customer
Routine car service, oil change and tire rotation
Micaela S.
OVERLAND PARK
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Confirmed Service Customer
Truck went in for warranty service for brakes and check engine light. Loaner car process was smooth and vehicle was repaired in a timely fashion. I appreciated that the truck was washed before being returned.
Charles H.
MISSION HILLS
Business Response
Charles, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
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Confirmed Service Customer
Words are easy to speak, however action is a lot harder: you offered to give us an appraisal on our vehicle which was at your shop for service, after 26 hrs. on appraisal only effort by several people wanting to know what it would take for use to trade cars. This process took over one hr. so as I see it you owe me for one hr. of my life @ the rate you charged me for your service.
Robert A.
GARDEN CITY
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Confirmed Service Customer
I had several maintenance things done. They were taken care of in a timely fashion
Terry R.
PECULIAR
Business Response
We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Service Customer
Every since I have been going to get my vehicle serviced at Cable Dahmer I have always been satisfied with the excellent service.
Dejaunya V.
KANSAS CITY
Business Response
We strive for 100% satisfaction, and it is great to see you had such a positive experience at Cable Dahmer Buick GMC of Kansas City. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Service Customer
Scheduled for all day and had a loaner ready. Finished earlier than promised. Great service
Lynn B.
LENEXA
Business Response
Lynn, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!
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Business Response
Sandra, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
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Confirmed Service Customer
FRIENDLY STAFF.THOROUGH CHECK UP AND ANALYSIS.
Sehab J.
OVERLAND PARK
Business Response
Your satisfaction is important to us, so we want to sincerely thank you for choosing Cable Dahmer Buick GMC of Kansas City and we hope to see you again soon!
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Business Response
Erica, we're glad everything was completed quickly and to your satisfaction! Please don't hesitate to reach out if there's anything additional we can do for you.
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Confirmed Service Customer
The service is always perfect. The staff is very professional and friendly. I don't ever how to worry about my vehicle not getting good care when in your hands. Thank you for having suck great workers. We trust our cars with you and your location the service is just top notch.
Cassandra M.
RAYMORE
Business Response
Cassandra, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Service Customer
We paid $742 to have the dealership solder a broken wire under the passenger seat. So expensive to use dealership garages...try to use our local mechanic whenever possible.
Timothy F.
RAYMORE
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Confirmed Service Customer
Always quality timing and work. Tim is the best.
Michael B.
KANSAS CITY
Business Response
Michael, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
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Confirmed Service Customer
The service manager was the first person ever in any dealership that asked could he take a ride with me to experience my concern on my vehicle. That meant so much to me because that was something he didn’t have to do at all. One of the best experiences ever while getting my car service at any dealership I’ve been to.
Jayaun S.
KANSAS CITY
Business Response
Jayaun, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
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Confirmed Service Customer
Did a great job of letting us know what is due on the car and took great care of us.
Sally C.
PRAIRIE VILLAGE
Business Response
Sally, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Cable Dahmer Buick GMC of Kansas City. Please don't hesitate to reach out to us if there's anything more we can do!
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Confirmed Service Customer
Tim met me at the car asked what I needed and then went over the 30,000 mile checkup. Some items he stated I needed to wait on like balancing my tires. He said let’s wait until you need new tires. I thought that was great of him as to save me money. I had intended to do an oil change and tire rotation but I had a coupon for the 30,000 checkup. He applied the discount on things he could and gave me an estimate of fees. Since we we doing all the service it was going to take a lot longer and offered me a ride home and then offered to bring the car to me!! AWESOME SERVICE!! Thanks
Jeffrey S.
RAYMORE
Business Response
Jeffrey, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
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Confirmed Service Customer
Tim is always very helpful and accommodating’
Sharon G.
RAYMORE
Business Response
Sharon, we're happy you found our staff to be so supportive during your experience here at Cable Dahmer Buick GMC of Kansas City. If you're ever in need of more help, please let us know!
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Confirmed Service Customer
What should be a MAX of 1hr service took over 1 1/2 hours for a simple oil change and tire rotation. What is the purpose of making an appointment days in advance? Drive up services complete this same work in a fraction of the time. Unfortunately we purchased the prepaid maintenance plan. I will recommend to our fleet manager we don't do that again.
Jeremy H.
PAOLA
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Confirmed Sales Customer
Zack was very nice was not pushy at all! I had no plans of buying a new vehicle that day! Zack was so great at explaining everything and finding out what I wanted! I got the price I wanted for my trade in! He made the experience with no stress at all! I would highly recommend him to anyone!
Gail L.
OLATHE
Business Response
Gail, thank you for your kind review; we are happy to pass along your comments to the team here at Cable Dahmer Buick GMC of Kansas City! Thanks again for the recommendation, and have an amazing day!
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Business Response
We appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!