Confirmed Service Customer
What should be a MAX of 1hr service took over 1 1/2 hours for a simple oil change and tire rotation. What is the purpose of making an appointment days in advance? Drive up services complete this same work in a fraction of the time. Unfortunately we purchased the prepaid maintenance plan. I will recommend to our fleet manager we don't do that again.
Jeremy H.
PAOLA,
KS
Business Response
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